Patient account creation (Demographics), Charge Entry (Superbill), Payment Posting (EOB).
When a claim is rejected or only partially paid by the insurance company, we have our expert team do an analysis on the EOB to find out the possibility of erroneous refusal and re-submit the same as appropriate.
We automatically process Secondary Carrier claims upon receipt of the Primary Carrier EOB. This helps maintain accurate and up to date accounts receivable. Once we receive a copy of the EOB or verification of a patient payment, we immediately post the payment to the patients account.
When a new patient calls for an appointment, the person scheduling the appointment will ask the patient a few simple questions and fill out a worksheet that our office will provide. He will then contact the insurance company and verify benefits.
We provide reports detailing billing transactions on a weekly, bi-weekly, or monthly schedule. customization of these reports as per the client’s preference.